This Privacy Policy explains how Vegas Hair Studio (“we”, “us”), 15228 E Colonial Dr, Orlando, FL 32826, collects and uses personal information through this website. See also our Booking & Cancellation Policy and Terms & Conditions.
1. Information We Collect
- Booking information: your name, email address, phone number, optional notes, the service, professional, date and time you choose, your time zone, and your acceptance of our booking policy.
- Appointment records: booking status, changes, cancellations, attendance and internal notes made by authorized staff.
- Payment information: booking online does not involve any online payment. We do not ask for or store credit card or bank details through this website. You pay in person at the studio when you receive your service.
- Technical information: when you visit the site, your browser sends standard data such as IP address, browser type and pages visited, which our hosting provider and website software may log for security and operation.
2. How We Use Information
To schedule, confirm, change and provide your appointments; to contact you about your booking (for example, to confirm, change or cancel it); to keep records required to run the business and resolve disputes; and to protect the security of the site. We do not sell your personal information. We do not currently send appointment reminders or text messages. If we start to, we will update this policy and, where required, ask for your consent.
3. Service Providers
- Website platform: WordPress with the Elementor page builder, hosted by our web hosting provider (Hostinger).
- Booking system: FluentBooking, running on our own website.
- Email delivery: messages about your booking (confirmation, changes and cancellations) are sent from the studio’s Google (Gmail) account through Google’s Gmail API, using the FluentSMTP plugin. Google processes these messages on our behalf and its own privacy policy applies to that processing.
- Security and speed: the Wordfence Security plugin, which may log IP addresses and request data to protect the site; LiteSpeed Cache page caching; and the content delivery network of our hosting provider, which may process technical data such as your IP address.
4. Cookies and External Resources
The website uses cookies and similar technologies that are necessary for it to work (for example, session and security cookies). The Contact page embeds a Google Maps map, and the booking pages load fonts from Google Fonts; Google may receive technical data such as your IP address when these resources load.
Vegas Hair Studio uses Google Analytics 4, a service provided by Google, to understand how visitors use our website, which pages they visit, and how they interact with our services. This information helps us improve the website and the visitor experience. We do not use advertising tools.
Optional analytics cookies are managed through our consent system. You may accept or reject their use and change your preferences later using the “Cookie preferences” link in the footer of every page. The Google Analytics tag is not loaded until you accept analytics: before you choose, or if you reject, no data is sent to Google Analytics, and any analytics cookies already set are deleted when you reject or withdraw your consent. We do not send customer names, telephone numbers, email addresses, or other personal information entered during booking to Google Analytics.
5. Retention and Security
We keep booking records for as long as needed to provide our services and to meet legal, tax and accounting obligations. Access to booking records is limited to authorized staff, and we use reasonable safeguards to protect personal information. If a data breach affecting your personal information occurs, we will notify you as required by Florida law.
6. Your Choices and Requests
You can ask us to access, correct or delete your personal information, subject to records we must keep by law. Contact us using the details below. Send privacy requests to mairinvegacu975@gmail.com. We may ask you to confirm your identity before acting on a request.
7. Children
Online booking is intended for adults. Appointments for minors should be booked by a parent or guardian.
8. Contact and Changes
Vegas Hair Studio, 15228 E Colonial Dr, Orlando, FL 32826, (786) 925-7008. Email: mairinvegacu975@gmail.com. We may update this policy; the date at the top shows the current version.